[ Selected work ]
A selection of recent engagements. Every system below operates in production today.
A unified AI dashboard surfacing anomalies across 14 internal systems and routing them to the right operator in real time. Replaced a 6-person triage rotation.
−68%
Incident MTTR
14
Systems unified
6
FTE roles offset
A multilingual support agent integrated with the client's ticketing stack — handling 73% of inbound volume autonomously and escalating cleanly when needed.
73%
Autonomous deflection
4
Languages supported
96%
CSAT maintained
An LLM-orchestrated automation layer connecting ERP, CRM and email systems — replacing three manual back-office roles with monitored, observable agents.
11k
Tasks / month
3
Roles automated
99.9%
Pipeline uptime
We take on a limited number of engagements each quarter to ensure senior-led delivery.
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